EA did not give me my diamonds

EA Games poor customer supportⁱ for Lord of Ultima They stole my Money!

I am writing this article now as I have had problems with several transactions while purchasing diamonds for Lord of Ultima.

My card was charged 4 times in error and as I believed that my transaction had not gone through via debit card I used PayPal too. So in total they took 5 x £8.98 = £44.90.

I did not receive any diamonds at all for the transactions. I believe this is a problem that many other people have had too.

My steps to contact EA about my problem.

I have tried emailing technical support. I have sent 4 emails, none have been replied to.

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We have added some new games to help you pass some time on your lunch or when things are quiet.

You can pit your wits against the transistorⁱ brain at LEDⁱ connect 4, or play the computer at a game of resistorⁱ tennis.

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